About

I am a hands-on IT infrastructure and automation professional with a passion for building reliable systems, streamlining workflows, and transforming complex challenges into elegant, scalable solutions. Over the years, I have successfully:

  • Managed enterprise IT environments, including servers, desktops, networking, and user endpoints, ensuring high availability and peak performance.
  • Designed and deployed automation tools and scripts, cutting repetitive IT tasks by ~30% and freeing teams to focus on strategic initiatives.
  • Led enterprise-wide identity & secrets management rollouts, collaborating with executives and department leaders to define requirements, policies, and training programs that improved security and compliance.
  • Coordinated workstation fleet refreshes, scaling deployments from 200 to 500+ devices while maintaining minimal disruption and seamless end-user experience.
  • Directed IT operations during multi-floor office relocations, orchestrating vendor coordination, asset logistics, and post-move continuity with precision and care.


    • Beyond professional experience, I maintain a personal homelab, experimenting with servers, storage arrays, networking gear, and virtualization platforms to test enterprise-grade solutions, automation workflows, and advanced IT projects — demonstrating initiative, creativity, and a commitment to continual learning.

    I bring a hybrid skill set that combines technical expertise — PowerShell, Python, Windows, Linux, cloud platforms, and virtualization — with leadership and project management experience. I thrive in environments that require hands-on problem solving, strategic planning, and cross-team collaboration to deliver reliable, efficient, and future-ready solutions.

    I am actively expanding my knowledge in data analytics and AI, constantly exploring ways to optimize operations, automate processes, and extract insights to drive smarter decision-making. I am open to relocation, and excited to contribute to organizations seeking IT leadership, infrastructure reliability, automation-driven efficiency, and innovative problem-solving.

    Whether the challenge is technical systems design, operational optimization, or project leadership, I excel at bridging the gap between technology and business, turning complex systems into clear, actionable solutions, and ensuring both teams and infrastructure operate at their best.

    Certifications
    Experience
    Internal Information Technology Representative I — InMotion Hosting
    Jan 2022 — Present · Virginia Beach, VA
    • Managed internal IT operations: servers, desktops, networking equipment, and endpoints.
    • Co-designed provisioning packages & PowerShell tooling for ~500 workstations.
    • Spearheaded identity & secrets management rollout; trained admins and documented policies.
    Tier 1E Technical Support Representative — InMotion Hosting
    Jan 2020 — Jan 2022 · Virginia Beach, VA
    • Resolved 50–70 internal & client tickets weekly; maintained 95% customer satisfaction.
    • Mentored hires and improved knowledge base documentation.
    Technical Field Service Engineer — Xerox
    Dec 2018 — Jul 2019 · Greater Hampton Roads Region, VA
    • Service, diagnostics, and refurbishments for multifunction printers across client sites.
    • Maintained inventory and optimized field repair turn-around.
    Owner / Operator — Bumblebee Tech
    Jul 2009 — Jan 2018 · Greater Jacksonville, NC
    • Operated sole-member technical services company: scheduling, finance, parts procurement, repair.
    • Delivered customer-facing diagnostics, repairs, and managed business operations.
    Top Skills

    Programming & Automation

    PowerShell Python Bash Scripting

    Systems & Virtualization

    Windows Server Linux (Ubuntu/CentOS) VMware Proxmox Hyper-V

    Networking & Security

    TCP/IP DNS/DHCP VPN Endpoint Protection