Jake Melega

Systems Administration · IT Operations

Jake Melega

Systems Administrator & IT Generalist

Virginia Beach, VA — relocating to Western Washington or Western Oregon

Looking for a full-time or contract systems administration, infrastructure, IAM, or IT operations role in Western Washington or Western Oregon — remote, hybrid, or onsite all work for me. Ready to relocate as soon as the right offer comes along.

About

I've spent 14+ years in IT across systems administration, technical support, field service, and independent consulting. In my current role, I work across identity, endpoint, infrastructure, and day-to-day operations for an organization of 350+ employees.

A lot of my work sits at the boundaries between systems: Active Directory, Entra ID, Google Workspace, Cloudflare WARP, Intune, Windows Server, VMware, and Linux. I tend to end up with the problems that cross those boundaries — especially when provisioning, authentication, access, or device management doesn't behave the way it should.

I also like taking on projects that need someone to own the technical details from beginning to end. That has included a company-wide workstation modernization, enterprise password management, workstation provisioning automation, and the technical execution of a major office relocation.

I'm relocating to the Pacific Northwest — Western Washington or Western Oregon, west of the Cascades — mainly the Seattle–Tacoma–Olympia and Portland–Eugene–Springfield areas — and looking for a systems administration, infrastructure, IAM, or IT operations role there.

Experience

Internal IT Representative I — InMotion Hosting
Jan 2022 – Present

Virginia Beach, VA

  • Administer identity and access across Active Directory and Entra ID, including users, groups, permissions, Group Policy, onboarding, offboarding, and account lifecycle work.
  • Maintain the identity chain between Active Directory, Google Workspace, and Cloudflare WARP, troubleshooting attribute, SCIM, provisioning, and access failures.
  • Support MFA, SSO/SAML, RBAC, Cloudflare Zero Trust, OpenVPN, and authentication issues that span identity, endpoints, and applications.
  • Administer and support VMware ESXi, Proxmox, Windows Server, DNS, DHCP, DFS, and Linux-based infrastructure.
  • Deploy and manage Windows endpoints through Intune and Autopilot, including manual hardware-hash enrollment when vendor registration is unavailable.
  • Helped build a PowerShell-based workstation provisioning workflow covering OOBE, applications, domain join, updates, WSL, and Ubuntu, allowing multiple machines to be processed unattended.
  • Led the technical execution of a 40,000 sq ft, three-floor office relocation involving roughly 200 desktops and monitors, 40 TVs, 100+ retired servers, and 200+ other assets.
  • Moved externally facing VM workloads to the datacenter and helped restore service following associated IP and DNS changes.
  • Own international onboarding logistics including procurement, equipment preparation, shipping, account setup, and Day 1 remote support.
Workstation Modernization — RDS to Local Devices · Project Lead

My first major project here: moved 200+ users off Remote Desktop session hosts and onto local workstations. Provisioned and configured machines onsite, got them out to employees, and wound the RDS infrastructure down gradually as the cutover completed.

Enterprise Password Management — Bitwarden · Project Lead

Led the company-wide rollout to 350+ employees across roughly 30 departments, designed 40+ groups and 75+ collections with department stakeholders, and developed migration tooling, documentation, policy guidance, and onboarding material used by the rest of IT.

Earlier experience
Tier 1 Expert Technical Support Agent — InMotion Hosting
Jan 2020 – Jan 2022

Virginia Beach, VA

  • Handled 50–70 customer cases per day, took escalations, mentored newer technicians, and wrote documentation that standardized troubleshooting.
Tier 1 Technical Support Agent — InMotion Hosting
Jul 2019 – Jan 2020

Virginia Beach, VA

  • Provided frontline support for account access, endpoint, application, and hosting-related issues.
Technical Service Field Engineer — Xerox
Dec 2018 – Jul 2019
  • Performed on-site repair and preventive maintenance of multifunction equipment while providing technical guidance to customers.
Junior Assistant Manager — Dollar General
Apr 2018 – Aug 2018

Virginia Beach, VA

  • Managed daily operations, cash handling, and staff scheduling between technical roles.
Tier 2 Technical Support Engineer — Support.com
Jul 2017 – Feb 2018

Remote (Sunnyvale, CA)

  • Provided advanced networking and connectivity support and coordinated with field services on complex cases.
On-Site Technician — Staples
May 2011 – Mar 2012

Jacksonville, NC

  • Provided on-site IT support, printer installations, and small-business technology services.
Owner / IT Consultant — Bumblebee Tech
2009 – 2018

Jacksonville, NC — part-time, alongside other work

  • Ran a small-business IT practice providing troubleshooting, remote support, and end-user training from initial contact through resolution.

Skills

Identity & Access

Active Directory, Group Policy, Microsoft Entra ID, Google Workspace, LDAP, MFA, SSO/SAML, SCIM, RBAC, hybrid identity

Systems & Infrastructure

Windows Server, DNS, DHCP, DFS, VMware ESXi, Proxmox, Docker, Linux (Ubuntu), virtualization and file services

Endpoint Management

Intune, Windows Autopilot, Windows deployment, Apple Business Manager/MDM, hardware-hash enrollment

Networking & Security

TCP/IP, VLANs, Cloudflare Zero Trust/WARP, OpenVPN, authentication troubleshooting, access controls

Automation & Scripting

PowerShell, Python, Bash, Git, Ansible (basic), provisioning workflows and operational automation

Operations & Documentation

Runbooks, deployment guides, incident troubleshooting, vendor coordination, project coordination, onboarding/offboarding

Tools & Platforms

Kaseya VSA, Bitwarden, Authentik, Apple Business Manager, Snipe-IT, Jira, Confluence, Opsgenie

Certifications & education

Beyond IT

I grew up in Tacoma and spent roughly a third of my life there, so moving back to the Pacific Northwest is as much about returning to a place that feels familiar as it is about starting somewhere new. I miss the weather and the outdoors more than I expected to.

Outside of work I'm married with three kids and a house full of pets. Most of my free time goes to them, along with getting out on the trails in my truck, putting together model kits, and tinkering with the home lab.

The home lab is where I experiment with virtualization, identity, Linux, networking, and automation before I'd ever bring an idea into a production environment. A lot of what's behind the move is wanting to give my own kids the same sense of stability and opportunity that I valued growing up.

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